Nedo: Revolutionizing Massage Chair Management
Context:
Nedo is a rapidly growing company that deals with purchasing, renting, and managing massage chairs and spaces for them in commercial places. They faced a challenge related to the time-consuming process of entering inquiries and complaints into their application.
Challenge:
The client approached us with a problem related to the long process of entering cases from phones into the application. This process took them up to 5 minutes, which led to delays in processing inquiries and dissatisfaction of customers.
Solution:
HeyCloud specialists developed an innovative approach aimed at optimizing the process of entering data into the application. By creating a dedicated flow, we enabled faster processing of inquiries and complaints.
Result:
With HeyCloud’s support, the time spent entering inquiries from phones into the Nedo application has been reduced from 5 minutes to just 30 seconds. This translates into greater work efficiency, better customer service, and increased satisfaction with using Nedo’s services.
Want to do a similar project with us?
Contact us today! 💬
Leave it to experts
Implementation with heyCloud means:
Support at every stage of the implementation process – from needs analysis, through system design and configuration, to user training.
Your business processes are better reflected in Salesforce, which we configure to meet your needs.
You save costs by using experts and avoiding the maintenance of expensive infrastructure.
You avoid problems by implementing a tested version of Salesforce.
You get access to expert knowledge, Salesforce technology, and innovative solutions.
You focus on scaling your business by delegating the handling of ongoing implementation issues to specialists.
How does the implementation process with heyCloud look like?
With us, it’s a smooth ride!
We can help you implement Salesforce faster, cheaper and make full use of its potential.
After discussing and analyzing your needs, we will help you decide if Salesforce is the right solution for you, and we guarantee the safety of your data.
We create customized solutions for your company, which you receive in the form of a personalized offer.
We organize training for you and your employees to teach you how to use the Salesforce platform.
We are open to questions and consultations.