Technical Support
Moving to the cloud is a great solution, but like any living system, it changes and it’s possible that something that worked before will require a “technical eye” to be thrown at it.
As your company grows, it’s possible that you need to adjust your existing process, add new fields, create new roles to make the system respond to what’s happening in reality.
Unlock the power of the system
When might you need technical support?
With a good CRM system:
You have many configured processes and you’ve heard that Salesforce will be phasing out processes in favor of FLOWS.
You want to configure new functionality or an application.
The cloud solution has backups, but…maybe you want to have them yourself too?
Something is running slowly and you don’t know why?
Salesforce releases a new version three times a year – usually nothing should break, but…perhaps your personalized solution that worked before will stop?
A user with too broad permissions messed something up or maybe your Administrator got stuck and doesn’t know how to introduce a particular function?
And many other (often unexpected) situations…
What does heyCloud offer?
What do you get?
Expert support from professionals who are up-to-date with the most efficient Salesforce solutions.
With us, you can implement Salesforce faster, cheaper, and utilize its full potential.
Support from a team of experienced Salesforce developers.
Endorsement of implemented solutions through best practices.
We will introduce reports with the most important KPIs that you need to monitor.
Efficient resolution of version conflicts, error handling.
Dedicated Account/Project Manager (option).
Outsourcing of any Salesforce-related tasks.